Frequently Asked Questions
Quick answers about our services, offices and certifications
What is City Transport Syndicate?
City Transport Syndicate Pvt. Ltd. is a Mumbai-based international freight forwarder and licensed customs broker. Established in 1949 as an Indian Customs House Agent (now Customs Broker), it has diversified over the past 75 years into international freight forwarding and consolidation.
When was City Transport Syndicate founded, and by whom?
City Transport Syndicate was established in 1949. Its founding members are Mr. Tukaram Kandalgaokar and Mr. Ulhas Kandalgaokar.
What services does City Transport Syndicate offer?
City Transport offers Ocean Freight, Air Freight, Land Freight, Door Delivery, Warehousing, CFS Handling, Customs Broking, Cargo Consolidation and Ancillary Services. As a licensed customs broker, IATA agent and Multimodal Transport Operator (MTO), it covers international trade needs under one roof.
Where are City Transport Syndicate’s offices?
The head office is at B-4610 Kohinoor Square, N. C. Kelkar Marg, R. G. Gadkari Chowk, Shivaji Park, Dadar (W), Mumbai-400028. Maharashtra. There are also offices in Ahmedabad, Chennai, New Delhi, Kolkata and Tirupur.
Is City Transport Syndicate a licensed customs broker?
Yes. City Transport Syndicate is a licensed customs broker with more than 75 years in the field. Its dock personnel and customs representatives handle import and export clearances, and it is fully integrated with the Indian Customs EDI system through cloud-based software.
Which goods can City Transport clear through customs?
Import and export clearances cover commodities including readymade garments, textile furnishing items, leather goods, pharmaceuticals, light engineering goods, heavy machinery, environment friendly technology, stone products, handicrafts, heavy metal items, and hazardous and non-hazardous chemicals.
Is City Transport an IATA approved air freight forwarder?
Yes. City Transport is an IATA approved freight forwarder with the DG certification needed to handle Dangerous Goods. It is also a member of The Air Cargo Agents Association of India (ACAAI).
Does City Transport handle both FCL and LCL shipments?
Yes. Besides Full Container Loads (FCL), City Transport is one of the pioneers in handling Less than Container Loads (LCL) through cargo consolidation, loading direct consol boxes from most major ports across India to worldwide destinations.
Can City Transport handle project cargo and special equipment?
Yes. City Transport handles everything from standard enquiries to complex project cargo, including in-gauge and out-gauge open tops, flat racks and reefers, and project cargoes that combine general-purpose boxes with special equipment.
Does City Transport offer door to door delivery?
Yes. With a pan-India presence and a global partner network, City Transport offers door to door delivery by air or sea, from pick-up at your factory or warehouse to final delivery at the destination address. Shipments are handled on DDU, DDP, DAP and EXW incoterms.
Can City Transport move cargo by road and rail within India?
Yes. Through long term tie-ups with merchant hauliers, City Transport moves part and full truck loads by road, containers on trailers, consolidated lots by rail, and containers and LCL cargo under customs bond from Inland Container Depots (ICDs).
Does City Transport handle cargo to and from Nepal?
Yes. City Transport handles cargoes from and to Nepal that use Kolkata or Haldia as gateway ports.
Can City Transport handle hazardous chemicals?
Yes. City Transport manages the stuffing of hazardous and non-hazardous chemicals in keeping with the maritime laws that govern such cargoes, and clears hazardous and non-hazardous chemicals through customs.
What kinds of specialised container stuffing does City Transport offer?
Besides standard general-purpose boxes, City Transport offers snake loading, cargo securing with lashing, choking and nets, garments on hanger units, and units that need humidity management, at CFS facilities across all major Indian ports.
Does City Transport offer warehousing for e-commerce sellers?
Yes. Alongside warehousing at all major Indian ports, City Transport caters to clients selling on e-commerce platforms such as Amazon and eBay.
What ancillary services does City Transport provide?
Palletization and shrink wrapping, fumigation, country-specific documentation such as GSP, COO and Form A1, cargo insurance, registration with Customs, and help with license registrations and renewals.
What certifications and accreditations does City Transport hold?
City Transport’s certifications and accreditations include IATA (International Air Transport Association), FIATA (International Federation of Freight Forwarders Associations), MTO (Multimodal Transport Operator), AEO (Authorised Economic Operator, Indian Customs), ISO 9001:2008 (ISO 9001:2008 Certified (JAS-ANZ)), FFFAI (Federation of Freight Forwarders' Associations in India), ACAAI (The Air Cargo Agents Association of India), BCBA (Brihanmumbai Custom Brokers Association), AHK (Indo-German Chamber of Commerce) and Exim Integrated Club (Exim Integrated Club, Mumbai).
Which industries does City Transport serve?
City Transport serves industries including pharmaceuticals, textiles/garments, handicrafts, furniture, machinery, leather goods, packing material, food & beverage, sporting goods and chemicals.
How do I get a freight quote from City Transport?
Fill in the Request a Quote form on the home page, call +91-22-41716000, or email info@citytransport.co.in.